Privacy Policy

Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

[Pharmacy Name] (“we,” “us,” or “our”) is committed to protecting the privacy of your personal and health-related information. This Privacy Policy outlines how we collect, use, and disclose information through our website [www.examplepharmacy.com], and how we comply with applicable U.S. privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

⸻

  1. Information We Collect

We may collect the following types of information:

Personal Identifiable Information (PII):
• Full name
• Email address
• Phone number
• Mailing address
• Date of birth

Protected Health Information (PHI):
• Prescription and medication history
• Insurance information
• Physician information
• Medical conditions (when provided for prescription purposes)

Financial Information:
• Credit/debit card details
• Billing address

Technical Information:
• IP address
• Browser/device details
• Cookies and usage data

⸻

  1. How We Use Your Information

We use your information to:
• Fill and manage prescriptions
• Verify insurance and process claims
• Respond to inquiries or service requests
• Send important service-related communications
• Improve the functionality and content of our website
• Meet legal and regulatory obligations

⸻

  1. HIPAA Compliance

As a pharmacy, we are considered a Covered Entity under HIPAA and are legally required to protect the privacy of your PHI. Your health information is only used and disclosed as permitted under HIPAA rules — such as for treatment, payment, and healthcare operations.

You have rights under HIPAA to:
• Access and request a copy of your PHI
• Request corrections to your PHI
• Receive an accounting of disclosures
• Request restrictions on certain uses/disclosures
• File a complaint with the U.S. Department of Health and Human Services (HHS)

⸻

  1. Sharing of Information

We may share your information with:
• Healthcare providers for coordination of care
• Insurance companies to verify benefits and file claims
• Third-party service providers (e.g., IT support, cloud storage), bound by confidentiality agreements
• Regulatory authorities when legally required

We do not sell your personal or health information to third parties.

⸻

  1. Data Security

We maintain reasonable and appropriate safeguards to protect your information, including encryption, secure servers, and administrative controls. However, no system can be 100% secure.

⸻

  1. Cookies and Tracking Technologies

We may use cookies and analytics tools to:
• Understand how users interact with the website
• Improve performance and usability

You may adjust your browser settings to refuse cookies.

⸻

  1. Children’s Privacy

Our services are intended for individuals age 13 and older. We do not knowingly collect personal information from children under 13.

⸻

  1. Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

⸻

  1. Your Rights Under U.S. Law

Depending on your state, you may have additional rights (e.g., CCPA in California). If applicable, you may:
• Request access or deletion of personal data
• Opt out of data selling (if ever applicable — which we do not engage in)

Please contact us to exercise these rights.

⸻

  1. Updates to This Privacy Policy

We may revise this policy from time to time. Updates will be posted on this page, with an updated “Effective Date.”

⸻

  1. Contact Us

If you have questions or concerns about this Privacy Policy or our practices:

[Pharmacy Name]
[Street Address]
[City, State, ZIP Code]
Phone: [XXX-XXX-XXXX]
Email: [privacy@[pharmacy].com]